Data Collection & Use
- Customer name, number and mail is collected only if provided.
- Data is used for customer support and client interactions.
- To provide customer support, respond to your inquiries, and process your requests.
- To send transactional updates and exclusive hotel deals.
Data Sharing with Third Parties
- We do not sell your personal data. To provide efficient services, we share necessary data with trusted third-party service providers, including:
- WhatsApp Business API Providers & Communication Gateways (e.g., Meta, SMS/RCS routers) to deliver messages, notifications, and alerts.
Opt-Out/Unsubscribe Mechanism
- You have the right to stop receiving communications from us at any time. You can opt out of WhatsApp messages by:
- Replying with "STOP", "UNSUBSCRIBE", or "STOP WA" directly to any message received from us.
- Sending an email to subir.paul@myreservationnow.com requesting removal from our messaging lists.
- Following the unsubscribe link or instructions present in our email newsletters.
Data Retention & Security
- We store and protect your data using industry-standard protocols:
- Data Retention: Customer details are retained only for as long as necessary to fulfill the purposes outlined in this policy, support active memberships, or comply with statutory retention periods.
- Security Safeguards: We implement administrative, technical, and physical safeguards to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.